Privacy Policy

• Account details: your name, email address, a hashed password (if you set one), and your Google profile name and picture if you sign in with Google.
• Preferences you give us: target role, experience level, topics, Sam's voice and notification choices, and your time zone.
• Interview and practice content: the questions you were asked, your typed answers and the transcripts of your spoken answers, scores, scorecards, practice answers and study plans.
• Your resume, if you upload one for a resume interview.
• Voice recordings of your spoken interview answers. Audio is sent to our speech provider to be transcribed and, unless you switch it off, stored so you can replay your answers and get delivery feedback (pace, filler words, pauses). Audio from practice drills is transcribed and not stored.
• Billing records for interview packs and Pro: what you bought, payment IDs and dates. Card, UPI and bank details are handled by Razorpay and never reach our servers.
• Usage and diagnostics: which pages and features you use and error reports, so we can fix problems and improve the product.

• To run your mock interviews, transcribe spoken answers, score them and build your scorecards, insights and study plans.
• To let you replay your spoken interview answers and to measure how you spoke (pace, filler words, pauses). Your recordings are never used to train AI models.
• To run your account: sign-in, security, password resets and account emails.
• To send the reminders and summaries you switch on in Settings → Notifications (you can turn them off any time, and every such email has an unsubscribe link).
• To process payments for interview packs (and earlier Pro subscriptions) and send receipts.
• To keep the service secure, prevent abuse, and understand how features are used so we can improve them.

We use these service providers, only for the purposes above:

• AI model provider (Groq) — generates interview questions and evaluates answers from your interview content.
• Speech provider (Deepgram) — converts your spoken answers to text and the interviewer's replies to speech.
• Cloud database and cache providers (Neon, Upstash) — store your account and interview data.
• Cloud file storage provider — stores the voice recordings of your interview answers.
• Email delivery provider (Amazon Web Services) — sends account, notification and billing emails.
• Payment processor (Razorpay) — handles payments for interview packs and Pro.
• Product analytics and error monitoring providers — usage statistics and crash reports.

Some providers process data outside India. Where they do, we rely on their contractual commitments to protect it.

We keep your account and content until you delete them. Deleting an interview from your history removes its transcript, scorecard and voice recording; deleting your account removes your account and everything linked to it, including all recordings. Voice recordings of interview answers are kept for a limited time: interviews you bought (and every interview while a Pro subscription is active) for up to 1 year; of your free interviews, only the latest, for 7 days. The delivery numbers (such as pace and filler counts) stay on your scorecard after the audio is gone. Records of emails we sent are kept for up to 12 months for delivery troubleshooting, and billing records for as long as tax law requires.

• Download a copy of your data: Settings → Account → Download my data.
• Correct your details: Settings → Profile.
• Delete your account and data: Settings → Account → Delete account.
• Stop notification emails: Settings → Notifications, or the unsubscribe link in any such email.
• Stop recording your interviews: Settings → Recordings. Delete a recording any time with “Delete recording” on that interview's scorecard.
• Withdraw consent, ask a question or raise a grievance: email support@interviewsam.com. We aim to reply within 7 days.

Data is encrypted in transit and stored encrypted at rest by our database provider. Passwords are stored only as salted hashes. Sign-in tokens are short-lived and are revoked when you change your password. No system is perfectly secure; if we learn of a breach affecting you, we will notify you and the relevant authorities as the law requires.

We use your browser's storage to keep you signed in and remember preferences, and analytics cookies to understand usage. We don't use advertising cookies.

InterviewSam is not intended for anyone under 18. If you believe a child has signed up, contact us and we will delete the account.

We will post any changes here and update the date above; for significant changes we will also email you. Grievance officer and privacy contact: support@interviewsam.com.